BOOTUP Technology provides a wide array of services that range from simple computer support solutions to more encompassing services that includes regular pre-paid technology support.
TECH SUPPORT SERVICES OFFERED:
- ANTI-VIRUS AND SPYWARE REMOVAL
Do you think your computer or mobile device is infected with a virus or spyware? Symptoms include; slow performance, takes forever to startup, strange icons appear on your screen, your browser home page gets redirected, your device’s cpu is 100%, many of your programs stop working for no apparent reason, ect.
- COMPUTER SECURITY
Keep your computer safe! You must have security software. Without a firewall and an antivirus program running in the background at all times, your computer could be working for a criminal instead of for you. Trojans, worms, and other malicious software can take over your PC, stealing your logon names, passwords, and bank account numbers, or even hijack it to attack other computers and networks
- COMPUTER SUPPORT
Receive premium computer support from Bootup Technology. Choose the option to receive support using a method that bests serves you. We offer support by phone, email, online or onsite.
- CUSTOMIZED 1-ON-1 TRAINING
BOOTUP Technology provides customized 1-0n-1 training for popular client applications and technologies. Learn new ways to take advantage of technology and share your new found knowledge with others in your work place. The training we provide is geared for those with busy schedules. Identify 3 to 5 key training points that you would like to learn as this will help guide the learning process. When scheduling a training session, be sure to block time off your calendar when you are able to focus best with less distractions.
- DATA BACKUP AND RECOVERY
You’ve invested significant time in creating your data – now it’s time to backup your files and test your backup recovery skills. Don’t wait to learn that you’ve lost all your pictures, contacts, important documenation and more. Get started today.
- DOMAIN NAMES AND WEBSITE HOSTING SUPPORT
Bootup Technology can provide setup and troubleshooting support for your new or existing domain name and website hosting requirements.
- EMAIL SPAM FILTERING
Get rid of unwanted, unsolicited email messages by setting up email filters. Learn how to notify Internet Service Provider’s of spammers. We will show you other ways you can combat spam.
- FILE, PRINT, APP SERVERS
Are you experiencing server issues and you’re not quite sure where to start? We can help you troubleshoot your server in a methodical manner that will help minimize your downtime costs.
- FIREWALL AND ROUTER SETUP
Did you know that most fireware and router setups are wide open and insecure? Unfortunately, this is the case and even your Internet Service Provider does not take the extra 15 minutes to secure your equipment. Your services may be free to anyone to use anytime they want and it may be costing you money at the end of the month or worst if they have unscrupulous intentions.
- GENERAL TECH SUPPORT
BOOTUP Technology provides general technical support for a wide variety of hardware devices and software. With the fast paced of technology, your coffee maker may soon need a reboot after a java update!
- HARDWARE PURCHASES AND UPGRADES
With so many options on the market today, it can certainly be challenging to decide on the best direction. Your vendor tells you one thing and consumer reports another. We will help you answer some basic questions you need to ask before you sign off on the deal. Those questions deal with credibility, reliability, scalability and portability should you decide to change to a different vendor.
- HOME CARE SOLUTIONS
With the latest advancement in healthcare and technology, many individuals welcome the added benefits and are experiencing a new found of independence and security provided by these new home care products. With any new technology, sometimes it takes a helping-hand to get things setup in the beginning. Contact Bootup Support for more information or assistance.
- INTERNET SUPPORT
If your internet performance appears to be gradually coming to a grinding halt, it’s possible you may have application services running that are taxing your bandwidth. The challenge is isolating the cause of your internet issues. Contacting your ISP might help but chances are they won’t see an issue with their services. Time to give us a call.
- IT PROJECT MANAGEMENT
Finish your IT Projects with less administration, less distraction for less money. We provide complete end-to-end project planning and execution of your mission critical projects. As your project progresses, we document the project, communicate status to you in the manner and frequency of your choosing, and maintain accountabilities. By providing practical guidance and assistance, you can be assured your project expectations will be met. Acting as Project Manager on your behalf, we accept responsibility of the planning, execution and closing of the project. With the excitement and sense of urgency and momentum of a new project, the natural tendency is to dive right in. Enthusiasm and imagination will be essential to meeting project objectives, but they are not enough alone. Successful projects require effective management.
- MOBILE DEVICE SUPPORT
With an ever-increasing dependency on handheld devices, you need them stable and accessible 24/7. We can handle everything from device setup and configuration, troubleshooting connectivity issues, contact and media backups and installing backup software used to restore your data to a new phone.
- MONTHLY IT SUPPORT PLANS
With pre-paid technical support, we guarantee a level of service, response time and quality that agrees with your technical requirements and schedules. Anticipate issues instead of just reacting to them. As you know, everything works better when it is properly maintained.
Free your time by hiring us to act as your main point-of-contact for all your technical support issues. Access technical expertise and benefit from our professional experience and friendly support. As your technology demands change, we can adjust the level of service that suits your technology requirements and expectations
- NETWORK SECURITY & TROUBLESHOOTING
Ever wonder just how secure your system setup is? Unfortunately, the majority of security issues are internal. BOOTUP Technology provides businesses with valuable information used to avoid unnecessary security breeches and loss productivity due from mis-configuration of equipment, spyware, viruses, disgruntled employees, etc. Secure your systems with some simple best-practices.
- PREVENTATIVE MAINTENANCE
Performing regular computer maintenance is essential to keeping your computer fit and fast. But there are some things that most people don’t think of as maintenance that may be critical to the future health of your computer. When you can hear your computer’s CPU fan cranking at top speed, it’s a good time to ask yourself why, especially when you’re just playing solitaire. Before you run out and think you need a new computer, try some preventative maintenance.
- REMOTE TECH SUPPORT
Contact Bootup Technology to schedule a remote support session if you would like us to fix your computer online so you don’t have to bring your computer into a repair shop. It’s convenient and safe and you have total control during the remote support session and can disconnect anytime. Watch and learn as we fix your computer!
- SMART TV SUPPORT!
Smart TV’s need support? The Smart TV is more than a TV today. Your smart TV comes packed with new hardware and software applications that can do many things your computer does and Yes, there are software updates to perform and more! We’re here to help should you need support getting your entertainment system to work in synchronicity with your latest tech gadgets.
- SOFTWARE INSTALLATIONS
Do you have important office software to install but lack the expertise or time to manage this installation? We can provide assistance in preparing your data and ensuring you have all of the necessary documentation required prior to upgrading your software.
- TECHNOLOGY INSPECTIONS
Many people learn after-the-fact that their technology had costly deficiencies that could have been easily prevented if they had an inspection performed. Inspections are not just reserved for ensuring your vehicle is safe to run. Gain valuable insight by requesting a second opinion. Any new found savings we discover during the technology inspection are passed directly back to you!
- WEBSITE DEVELOPMENT
Need a new website or internet and email support? We specialize in building affordable websites that provide the latest features and functions needed to advertise your goods and services. If you have an existing website that needs updating or are interested in starting a new site or just need general internet support, then give us a call. Let us sort out the website details for you.
- WEBSITE MAINTENANCE
All businesses need regular website maintenance to attract and retain customers, optimize search engine rankings and present new information, products and services to the public. Your website is a public reflection of your business image. There is no guarantee how a website is ranked by a search engine but buy keeping your website updated you can optimize the search results and your competitive edge.
AVAILABLE SUPPORT OPTIONS:
- PAY PER-INCIDENT SUPPORT is designed to meet the individual needs of customers with specific technical issues. It offers a flexible solution to only pay for the support you need.
- PRE-PAID TECH SUPPORT guarantees a level of service, response time and quality that agrees with your technical requirements and work schedules.
- ON-SITE TECHNICAL SUPPORT is provided during our normal business hours. Most technical issues are resolved in the first hour. Many customers appreciate the fact that we take time to explain the solution so they have a better understanding of how to avoid repeating the technical issue.
- REMOTE TECH SUPPORT can help troubleshoot your technical issues without having to leave your computer. With remote tech support, you can watch and learn as we fix your computer remotely. Learn more about our Remote Tech Support…